If you book a lesson, you may cancel or rearrange that lesson free of charge but PLEASE try to give a minimum of 24 hours notice as this gives me time to take another booking in your place.
If you are a 'serial canceller' then a late cancellation, within 24hrs, will be charged at full price.
If you fail to attend a lesson without cancelling, (i.e. I turn up and you’re not there) the full price of the lesson will be charged. If the lesson was pre-paid, that lesson will be forfeit. Exceptions may be made in certain circumstances at my discretion.
Refunds for pre-paid lessons will be given if required, subject to the deduction of the full hourly rate for any lessons taken and any cancellation penalties which may apply.
Should a period of 6 MONTHS elapse without contact or prior arrangement, any and all pre-paid lessons will be forfeit and no refund will be given.